•  What types of lamps do you offer?

We offer a wide range of lamps including table lamp, pendant lamps, wall lamps, and more. Our collection includes both modern and traditional styles to suit every home or office decor.
 

• ​ How do I choose the right lamp for my space?

Choosing the right lamp depends on your space, the mood you want to create, and the purpose of the lighting. For example:
For task lighting, consider table lamps with adjustable settings.
For ambient lighting, try pendant or floor lamps with soft, diffused light. If you're still unsure, feel free to reach out to our customer service team for guidance!
 

• What materials are your lamps made from?

Our lamps are made from high-quality materials such as PLA material. 
 

•  Do you offer custom-made lamps?

Currently, we don’t offer custom-made lamps. However, if you’re looking for something unique, please contact our support team to discuss your needs, and we'll do our best to help.
 

•  How long does it take to ship my order?

Orders are processed and shipped within [5] business days. Delivery times vary depending on your location, but typically range from [7] to [10] days. You’ll receive a tracking number once your order has shipped.

What is your return and exchange policy?
We offer a [15]-day return policy. If you’re not satisfied with your lamp, you can return it for a full refund or exchange it for another item within this time frame. Please ensure the lamp is in its original packaging and unused.
 

•  Do your lamps come with bulbs?

Some of our lamps come with bulbs included, while others do not. Please check the product description for details. We recommend purchasing compatible bulbs from our selection to get the best performance.
 

•  Are your lamps energy-efficient?

Yes, many of our lamps feature energy-efficient LED bulbs. We also offer options for dimmable lighting to help save energy and control the ambiance in your space.
 

•  How do I clean and maintain my lamp?

Each lamp type may require different cleaning methods. Generally, we recommend dusting your lamp regularly and wiping it down with a damp cloth. Be sure to check the specific care instructions for your lamp in the product manual or our website.
 

•  What payment methods do you accept?

We accept a variety of payment methods, including credit/debit cards (Visa, MasterCard, American Express), PayPal, and other secure payment gateways.
 

•  Can I modify or cancel my order?

Once your order is placed, we begin processing it immediately to ensure quick delivery. If you need to modify or cancel your order, please contact us as soon as possible. We’ll do our best to accommodate changes before it ships.
 

•  How do I contact customer support?

You can reach our customer support team by emailing us at [info@trinitpro.com] or using the contact form on our website. We aim to respond within 24 hours.
 

•  Are your lamps safe to use?

Yes, all of our lamps comply with safety regulations and standards. We only source products from trusted manufacturers who meet safety certifications. Always follow the safety guidelines provided with each lamp for proper use.